Overview
Call volume Β· last 14 days
AnsweredMissed
Answer rate
Busiest hours Β· last 7 days
business hours shaded
Top teammates
Recent calls
view allTeam & setup
Top callers
History
Dialer
connectingβ¦Outbound call β external number
Contacts
| Name | Number | Note |
|---|
Add contact
Voicemail
Recordings
Routing
Ring groups
| Name | Code | Type | Members |
|---|
Auto-attendant (IVR)
| Name | Code | Options |
|---|
none
Dial 3000 to start/join a conference.
Numbers
Inbound routing activates once a number/trunk is connected β set each number's call flow here now.
| Number | Label | Flow | Rings | Rec |
|---|
Add number
none
Reports
Export CSVUsage this month
| Ext | Calls | Minutes |
|---|
By team member
| Ext | Calls | Missed | Minutes |
|---|
Last 14 days
| Day | Calls | Missed |
|---|
Team
| Name | Ext | Role | Status |
|---|
Add team member
Settings
Business
Calls
none
none
Recording writes audio you can play under Recordings; unanswered calls go to Voicemail.